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Why am I having trouble streaming the workouts?

We would ask anyone experiencing any technical difficulties to complete the following steps,

 ​1. Close down your browser, clear your search history, then reload a new page. ​ 

2. Try using google chrome as we often find this works best with this application ​ ​

3. Close down any other tabs / Apps open on the device ​ ​

4. Reboot your internet router ​

If you are still experiencing the same issues after following these steps please contact